Banking
At Palace of Chance Casino, handling your money is taken seriously. We focus on clear policies, secure technology, and straightforward service so you can deposit, play, and withdraw with confidence. Whether you prefer cards, e-wallets, or newer options like cryptocurrency, this page explains how our banking works and what to expect every step of the way.
Trusted Payment Methods for Every Player
We support a wide selection of reliable payment methods to fit different preferences and regions. Popular options include:
- Visa and MasterCard, plus American Express and JCB for card payments.
- E-wallets such as Neteller and Moneybookers (Skrill), and other digital options like Click2Pay.
- Prepaid card solutions and classic bank transfers where available in your state.
- Cryptocurrency options, including Bitcoin, may be offered for select promotions and transactions depending on availability.
Availability varies by region and by account verification status. If you don’t see a preferred method in your cashier, check your account settings or contact support at support@palaceofchance.com or USA & Canada Toll Free: 888-262-5515. For full banking details, visit our banking page.
Processing Times, Limits, and Fees
We keep things transparent so you won’t be surprised by slow payouts or hidden charges.
Deposit times
- Most card and e-wallet deposits are instant or near-instant.
- Bank transfers can take 1–5 business days depending on your bank.
- Cryptocurrency deposits (when offered) typically confirm within minutes to a few hours.
Withdrawal timeframes
- E-wallet withdrawals: often 24–48 hours after approval.
- Card withdrawals: usually 3–7 business days, depending on card issuer.
- Bank transfers: typically 5–10 business days.
- Cryptocurrency withdrawals: fast when available, but network confirmations vary.
Minimums and maximums
- Typical minimum deposit is $10, but some promotions require higher minimums (for example, the 200% welcome match requires a $75 minimum deposit).
- Maximums depend on method and account verification; large payouts may require enhanced KYC (identity) checks.
Fees
- Many deposits and withdrawals are processed without additional Palace of Chance fees.
- Some payment providers or banks may charge processing fees—check your provider’s terms.
- We always disclose any applicable fees before you confirm a transaction.
Security Measures You Can Understand
Protecting your funds and data is our top priority. Here’s how we do it in plain language:
- SSL encryption: All data you send to the site is encrypted so third parties can’t read it.
- Secure servers and firewalls: We store sensitive information on protected systems with strict access controls.
- Verified software provider: Games are supplied by Real Time Gaming, a well-known platform provider.
- Account verification: We use standard identity checks (ID and proof of address) for withdrawals to protect you and comply with regulations.
If you ever have questions about a security feature or a verification request, our support team will walk you through it.
Banking Made Easy — On Desktop and Mobile
We designed our cashier to be quick and intuitive on both desktop and mobile:
- Simple process: log in, open the Cashier, choose Deposit or Withdraw, pick a method, enter the amount, and confirm.
- Mobile friendly: the same steps work smoothly on phones and tablets.
- Saved methods: securely store preferred payment options to speed up future transactions.
Step-by-step (quick)
- Sign in and open the Cashier.
- Select Deposit or Withdraw.
- Choose your payment method.
- Enter amount and confirm.
- Wait for confirmation or processing notice.
Build Confidence — Support, Responsible Play, and Transparency
We want you to feel secure every time you use Palace of Chance. You can reach our team at support@palaceofchance.com or by calling USA & Canada Toll Free: 888-262-5515 for help with deposits, withdrawals, or account questions. We also provide tools to help you play responsibly: deposit limits, session reminders, time-outs, and self-exclusion options. Always review bonus terms before claiming—some offers carry specific minimum deposits, wagering requirements, and maximum cashout limits (for example, no-deposit bonuses often cap cashouts at $100; deposit bonuses may have a 10xB maximum cashout).
Smart Answers — Your Banking FAQs
Below are quick answers to the most common banking questions to help you move faster. We’ve gathered the most common questions about deposits, withdrawals, and account safety. If you don’t find what you need, contact support.
What payment methods can I use?
You can use major cards (Visa, MasterCard, American Express, JCB), e-wallets like Neteller and Moneybookers, prepaid cards, and bank transfers where supported. Cryptocurrency options may be available for select transactions.
How quickly will my deposit show up?
Card and e-wallet deposits are usually instant. Bank transfers may take 1–5 business days. Crypto deposits confirm based on network speed.
Are there fees for deposits or withdrawals?
Palace of Chance generally does not add banking fees, but your bank or payment provider might. Any fees that apply will be shown before you confirm the transaction.
What is the minimum deposit?
Typical minimums start at $10, though some promotions require higher amounts (the 200% welcome match requires a $75 minimum).
Who should I contact if I have a problem with a payment?
Email support@palaceofchance.com or call USA & Canada Toll Free: 888-262-5515 for assistance.
Simple How-To Banking Guide
These step-by-step answers walk you through common multi-step processes. A short set of clear how-to guides to help you complete common banking tasks without hassle.
- Sign in and open the Cashier.Access your account and navigate to the Cashier section.
- Select Deposit and pick your preferred method.Choose 'Deposit' and select from the available payment options.
- Enter the amount and any required card or wallet details.Input the desired deposit amount and provide necessary payment information.
- Confirm the deposit; your balance will update once the transaction is approved.Finalize the transaction. Your funds will be credited to your balance shortly after approval.
- Complete any required identity verification in your account (ID and proof of address).Ensure your account is fully verified with valid identification and proof of address.
- Go to the Cashier and choose Withdraw.Navigate to the Cashier section and select the 'Withdraw' option.
- Select your payout method and enter the amount.Choose your preferred withdrawal method and specify the amount you wish to cash out.
- Submit the request; you’ll receive a confirmation and an estimated processing time.Submit your withdrawal request. You will get a confirmation and an estimate of when your funds will be processed.
- Open Account Settings or the Cashier and choose Payment Methods.Go to your Account Settings or the Cashier and find the 'Payment Methods' section.
- Select Add New Method or Edit an existing one.Choose to either add a new payment method or modify an existing one.
- Enter the requested details and complete any verification steps.Provide the necessary details for the payment method and complete any required verification.
- Save changes; the new method will be available for future transactions.Save your updates. The new or changed method will now be ready for use in future transactions.
Ready When You Are
Banking with Palace of Chance is built to be fast, secure, and clear. Check your cashier for the latest available methods, limits, and estimated processing times, and contact support at support@palaceofchance.com or USA & Canada Toll Free: 888-262-5515 if anything looks unclear. When you’re ready, make a safe deposit and get back to spinning the reels or trying table games with confidence.